We want to thank those of you who have continued to trust Page1Listings.com as your marketing guide in 2010. Your support has allowed us to grow dramatically in staff, knowledge, and efficiency. These have in turn led to the development of several new tools that will benefit every local business in 2011. Here are some small business marketing trends of 2011 and what we are doing about it.

1. Traditional WOM (Word Of Mouth) is and continues to be a huge driver of new business to all small local companies. But Internet WOM is already or will be the number one source of new clients in 2011. The single most important component will be Reviews, Testimonials, and Reputation Management. Whether on Yelp, SuperPages, TripAdvisor, InsiderPages, Google Places or your own website or blog, folks will use the words of your existing customers to determine whether to buy from you or not.

Our Solution: ShoutDog continues to help clients gain more positive and will soon be joined with a new business review tool called Review This Biz. It will combine a simple method for generating reviews with other feedback methods to help improve your positive customer service. We expect Review This Biz to be a VBD (Very Big Deal) for our clients in 2011. Expect a beta launch in mid-Januaray 2011.
2. Email Marketing will continue to be the number one ROI (Return On Investment) for all marketing tools available to small businesses. Sending relevant and fun emails to your clients past, present, and future is producing fantastic returns for everyone we know.
Our Solution: ShoutDog Email and List Services will help in generating new emails for your database. Our email department is getting stronger at creating emails that will get opened and produce actions. If you are not currently sending out emails to your own list, make it a priority in 2011.
3. Google Places will continue to baffle and befuddle with their changes and their buggy applications, but they will also continue to produce noticeable results for those who are highly ranked under important keywords. Our expectation is that Places will become even more dominant in 2011.
Our Solution: We are nationally recognized as an expert in Google Places (Look up ‘Google Places Expert’….we are ranked #1). We believe that reviews will be the big determinant of rank in 2011. ReviewThisBiz will be helping to drive reviews to your Places Listing. We will continue to DAILY monitor the entire web for what the other experts are saying about optimizing Google Places.
4. YouTube now sees 35 hours of video uploaded every minute. Nationally YouTube is the 2nd largest search engine and drives business to every kind of company. Every single pundit sees even more emphasis on this category of marketing as smart phones become the number one way to view videos.
Our Solution: We were way ahead of this curve and have now produced well over 400 YouTube Videos for our clients. We have added new technology in December that allows for a very inexpensive way to create great videos. We highly recommend that every business have a minimum of 20 YouTube videos.
5. Social Media is not going away. Facebook is the current king but others are working to take market share. During 2010, we jumped into the social media pool with a tool called Go Social. This allowed for the much more efficient use of time and energy for Blogs, Facebook, Twitter, and Linked In.

Our Solution: In 2011 we will work to further streamline the creation and distribution of content for all social media sites. We believe that we already have the most effective system in existence. Through our process a 500 word article can become an online article, two press releases, two to three blog posts, and those blog posts create activity on FaceBook, Twitter, and Linked In. Even one such effort per month will result in 100′s of potential views of your ideas on the net each month, and 1000′s within a year. We will have a tutorial on Go Social available by Jan 10th, 2011.
6. Websites are, says Google, critical to your ranking on Google Places. Moreover, with Google’s new Preview tool on search, the front page of your website needs to be an attention getter in two seconds or less of viewing time.
Our Solution: Every website needs to be evaluated for content and local SEO (search engine optimization). The front page needs to be reviewed to see if it has the WOW factor in Preview. And most importantly, the website has to designed to have a very high conversion rate or all of the SEO in the world will not generate new customers for your business.
7. Local Networking: WOM from your customer to their friends and neighbors is fantastic. WOM online through social networking, videos, and reviews is really great. But many small businesses fail to appreciate the importance of WOM from peers, suppliers, and community resources. In 2011, we expect this type of marketing to continue to be increasingly useful and popular.
Our Solution: We will have a tutorial on how to get WOM through local networking available by January 10th. We will have a check list of things you need to do to get the most out of Local Networking.
These are the biggies for 2011. There are many other important marketing developments that will effect us all in the new year, but if every local business got these seven right, we suspect business will be quite good in 2011.
Feel free to contact us for comments or questions about anything you’re read.
800-708-1748
Sincerely,
Your Page1Lsitings.com Team!
ps – Have a great 2011!
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Thu, Mar 31, 2011
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