These are the first words I hear on most phone calls coming from this blog. The business owner was listed and showing up in the Google Places sweet spot, but when the phone stopped ringing … you guessed it … the listing went AWOL.
There are multiple reasons why this might happen. Sometimes the owner has been playing with some black hat approaches (or at least gray hat), and Google has finally said enough already. Usually such a banishment is accompanied by comments in the Google Places Account Information. Possible Account Suspended, or “this location is not supported.”
You may run into this same result due to inadvertent errors in following the Google rules. That is why we set up the $100 check under the hood option for our readers. In most cases we can diagnose the issue and have you up and running in no time.
However, there are other times when the issue goes deeper. Fortunately the Google errors have subsided since last year, but they haven’t gone away. When Google has goofed, it can take numerous emails and trips to the forum to get a resolution. Even Google says this can take 6 weeks.
The third possibility is that you have lost out to the competition. This can be for a multitude of reasons having to do with location, reviews, improvement by them in their listings (by someone like me), or just more and more folks claiming their site or being added to the neighborhood by Google.
Give me a call and I’ll help you with your Google Places Listing or Listings at 310-987-2909
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